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Old 08-13-2007, 08:15:46 PM
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Exclamation Complaints Procedure

Because AbD has grown to become such a big community, and there are so many members of staff needed to maintain smooth running of this site. it has become necessary to have a clearly defined complaints procedure.

If you have a grievance regarding ANY element of this site, be it how its run, a member of staff, anything. This is what you should do:
  1. Speak to the moderator/game coordinator in charge of that section/game. Explain your grievance, and ask for their help. If you prefer to not speak to them, then send your concerns to Me, in PM, or by email.
    ** Always keep a copy of the correspondence sent/received.
  2. If that doesn't resolve the issue to your satisfaction. EMAIL a senior member of the admin team.
  3. If you feel that you're concerns are not being dealt with, please contact me directly via email at admin@avatarsbydesign.com, informing what the concern is, and who you previously spoke to regarding it.

If you have any questions relating to this procedure, please email me directly.

Thanks,

MZA
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Last edited by MZA; 10-15-2007 at 06:07:02 PM.
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Old 10-15-2007, 06:08:08 PM
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I would like to reiterate this after updating the information to be more accurate now. I'm not saying there are any complaints, but just want to get this updated in case there happen to be any in the future.
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